SHIPPING & RETURNS
Shipping Policy
The time we need to prepare an order for shipping varies.
Estimated shipping times
North America: 1-2 business days after payment is confirmed
International : 3-5 business days after payment is confirmed, as we must make all the proper customs documentation.
Estimated Delivery Time
Standard Shipping orders over USD 75.00 5-7 business days FREE
Standard Shipping orders under USD 75.00 5-7 business days USD 7.95
Express Shipping* 2-3 business days US$ 20.00 USD
Overnight Shipping*1-2 business days US$ 50.00 USD
Customs and import taxes
Customers are responsible for any customs and import taxes that may apply. Miking is not responsible for delays due to customs. However, we can help you with any documentation you need to import the products into your country; please contact info@miking.us on our phone line chat or WhatsApp, and an international customer relations specialist will help you. We are here to serve you!
Return & Exchange Policy
1. You can return & exchange all or part of your order within 14 calendar days (two weeks) from the date of receipt.
2. Contact us at info@miking.us, and we will send you a return form and the unused products in their original packaging, along with the return form.
3. Miking does not include a prepaid mailing label to be attached to the outside of your return package before depositing it at a post office, as we are not paying for the return.
4. For hygiene and safety reasons, sealed products that have been opened are not eligible for reimbursement, including Aromatherapy and Perfume items.
5 If the conditions named at (2.) are met, you will receive a credit for the returned products.
6. We won't be able to credit or refund the delivery costs you incurred initially (except in some cases as damaged products arrived due to carrier).