IDO Diamond Band
IDO Diamond Band
Materials
Materials
Gold & Diamond
Shipping & Returns
Shipping & Returns
RETURN & EXCHANGE POLICY
1. You can return & exchange all or part of your order within 14 calendar days (two weeks) from the date of receipt.
2. Contact us at info@miking.us, and we will send you a return form. Then, please send us the unused products in their original packaging along with the return form.
3. Miking does not include a prepaid mailing label to be attached to the outside of your return package before depositing it at a post office, as we are not paying for the return.
4. For hygiene and safety reasons, sealed products that have been opened are not eligible for reimbursement, including Aromatherapy and Perfume items.
5. If the conditions name at (2.) are met, you will receive a credit for the returned products.
6. We will not credit or refund the delivery costs you incurred initially (except in some cases as damaged products arrived due to carrier).
We have added health and safety measures to support our teams in the logistics centres to protect everyone. Based on this, we are experiencing an extended delay of 2 - 4 weeks when processing all return and exchange requests.
Care Instructions
Care Instructions
PRODUCT CARE
Every day: Remove your jewellery when washing your hands or using harsh products that could damage metals or gemstones. Also, keep your jewellery away from intense sources of heat and extreme temperature changes; Jewelry pieces can become scratched when coming into contact with one another.
Storing: We recommend you store them individually in the pouch and box.
Resizing: If you need to resize your jewellery, take it to a professional jeweller to ensure it is done correctly and without causing damage.
Protecting: When not in use, keep your jewellery secure to avoid damage or loss. Avoid wearing it while participating in physical activities, swimming or showering, as exposure to water and chemicals can cause damage.
Gemstones: Gemstones should be protected from hard impacts and scratches. Clean jewels with a soft cloth and warm soapy water, avoiding harsh chemicals and ultrasonic cleaners.
If you have any questions, please get in touch with our experts.
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View full detailsIlLLUMITATE YOUR LOVE STORY
On the most special day of your life, you deserve to shine like never before. Our collection of exquisite bridal jewelry is meticulously designed to infuse your unique moment with an unparalleled touch of elegance and sophistication. Each handcrafted piece is a masterpiece, meticulously created to reflect the timeless beauty and enduring essence of true love.
MIKING BRIDE
Exclusive group for our brides in love, with personalized benefits anda Luxury Bridal Expert as an advisor. Benefits:
BRIDAL EXPERT ADVISE Online appoiment to discover the best design for you.
SPECIAL GIFT A surprise gift to enjoy more your experience with Miking.
CERTIFIED DIAMONDS 50,000 certified diamonds, fancy and colorless available for you.
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GIFTS SHIPPING WORLDWIDE
Domestic and international shipping & handling. There is no extra fee for each additional item. Worldwide Delivery for purchases more than US$149.99 and US$49.99 in USA.
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ONLINE TRAINNING
Free and paid online classes to learn more about this wonderful time, our Luxury Academy will connect you with articles, ebooks, classes, podcast and live training
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LUXURY SERVICES
For your special event we can help you, please contact us and a Luxury Bridal Expert will be delight to work with you to make your event unforgetable wonderful.