INTERNATIONAL WARRANTY

We offer warranty on our jewelry products with diamonds, gems and pearls for 12 months. Fashion jewelry, Gold Filled, Tunsgten, Stainless Steel, Silver with cubic zirconia 6 months. Jewelry with crystals is subject to a standard 3 months warranty.

Important information about your rights as a consumer:

 You are entitled to a replacement, credit refund, exchanged another product of equal or lesser value, compensation for loss or damage reasonably foreseeable within the conditions of the guarantee. You have the right to have the goods repaired if the goods dont have acceptable quality.

2 STANDART WARRANTY

MIKING offers a standard automatic twelve-month warranty from the date of purchase on all MIKING jewelry with diamonds, gems and pearls against defects in material and / or workmanship. The twelve month warranty excludes all watches and gift items.

These items are covered by the manufacturer's warranty. The standard warranty covers jewelry purchased in store or through the website or physical and virtual stores of our registered distributors.

3 WARRANTY & REPAIRS

The costs of repairs and maintenance carried out during the standard warranty period that are not the result of defects in materials and / or workmanship must be covered by the customer. The inspection fee is US $ 50.00

d. Any defects in materials and / or workmanship that become apparent during the standard warranty or extended warranty validity period will be remedied by MIKING. The type of resource will be MIKING's choice and will be limited to repair, replacement or refund.In order to claim a repair under the standard warranty the products must be returned for evaluation and accompanied by the original purchase invoice, packaging and all documentation, the legal proof of purchase applies.

4 DOES NOT INCLUDE

The standard warranty does not include the following to the extent permitted by applicable law;

i. Damage caused by normal wear and tear,

ii. Damage due to misuse, accident, alteration, substitution or abuse,

iii. Repairs and alterations made by someone who is not authorized by MIKING.

Shipping Policy

​The time we need to prepare an order for shipping varies. Estimated shipping timesNorth America: 1-2 business days after payment is confirm

International : 3-5 business days after payment is confirm as we need to make all the proper customs documentation.

Estimated Delivery Time

Standard Shipping orders over US$ 49.99, 5-7 business days FREE

Standard Shipping orders under US$ 49.9 USD 5-7 business days US $7.95 USD

Express Shipping* 2-3 business days US$ 20 USD

Overnight Shipping*1-2 business days US$ 50 USD

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Customs and import taxes

Customers are responsible for any customs and import taxes that may apply. Miking not responsible for delays due to customs. However we will help you with any documentation you need to be able to import the products into your country, please only contact info@miking.us our phone line chat or whatsapp and a internationalcustomer relations specialist will help you. We are here to serve you!

Return & Exchange Policy

1. You can return & exchange all or part of your order within 14 calendar days (two weeks) from the date of receipt.

2. Contact us at info@miking.us and we will send you a the return form then send us the unused products in their original packaging, along with the return form.

3. Miking does not includes a prepaid mailing label to be attached to the outside of your return package before depositing it at a post office as we are not paying for the return.

4. For hygiene and safety reasons, sealed products that have been opened are not eligible for reimbursement it includes Aromatherapy and Perfume items.

5 If the conditions name at (2.) are met, you will receive a credit for the returned products.

6. We will not credit or refund the delivery costs that you originally incurred (except in some cases as damaged products arrived due by carrier).

PAYMENT METHODS

Credit / Debit Cards by STRIPE​

Offline Payments

Wire Transfer

MIKING E-BOUTIQUE POLICY

USA Office: +1 786-513 9800

Whatsapp Germany: +49 151 258 55 076

Whatsapp Peru: +1 51 990 969 076

Email: sm@miking.us

MIKING LLC

6303 Blue Lagon Drive Suite 400 Miami Fl 33126

TAX ID: 26-4683679

Customer Care

​From choice of the materials to methods of craftsmanship, every aspect of a MIKING creation is conceived to last for generations. It is important a special care and regular servicing to help safeguard your piece's longevity over time.

Privacy & Safety

We takevery seriusly our cliente information, our user’s privacy is of the highest importance to our business therefore please visit our Privaly Policy and Legal Statement.

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We used a third-party banking to verify payment STRIPE (https://squareup.com)

We collect data to may contact you after their purchase was completed successfully to see if everything is ok.

 Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!​
 

​Wholesale Inquiries

​We are please to accept applications for a wholesale distribution please send us an email to info@miking.us

Miking has several programs for distribution programs starting at US$ 1000.00

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Payment Methods

​Credit Cards / Debit Cards with Stripe / Miking Card / Offline Payments as Pay by phone . Pay by check . Pay by deposit at bank account .

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Estimated Delivery Time

Standard Shipping orders over $50 USD 5-7 business days FREE!

Standard Shipping orders under $50 USD 5-7 business days $7.95 USD

Express Shipping* 2-3 business days $20 USD

Overnight Shipping*1-2 business days $50 USD

The goal is to give trainning and work opportuniry to minorities so they will be confident enought to find their future in the industry, the role and importance of advocacy work for various causes of social contribution in the business world, and particularly in fashion. So long as actions are not taken in the sole interest of public relations, social justice programs create an effective way to build a better future for generations to come, which inherently adds value to our brand. Also we contribute with different projects related children's health (cardiac and cancer units) with our own philanthropy fund.