E BOUTIQUE PAYMENT METHODS

Online Payments

Miking processes online payments securely through Shopify Payments. Please review the terms and conditions for Shopify Payments at the provided link before completing your transaction. By making a payment on our website, you agree to the terms outlined in this online store.

Offline Payments

For offline transactions, Miking partners with Stripe to process payments. We accept the following major credit cards:

  • American Express, MasterCard, Visa, Discover, Diners Club

  • International credit cards from eligible countries, including but not limited to Australia, Canada, France, Germany, Japan, Mexico, the United Kingdom, and the United Arab Emirates. (See the full list above)

Anguilla, Antigua and Barbuda, Argentina, Aruba, Austria, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, Brunei, Bulgaria, Cambodia, Cayman Islands, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Maldives, Malta, Martinique, Mexico, Monaco, Montserrat, Nepal, Netherlands, Nevis, New Zealand, Nicaragua, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saint Kitts, Saint Lucia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos.

We also accept offline payments and wire transfers. To inquire about these payment options, please contact our sales specialists at info@miking.us.

Important: We do not accept Gift Cards (except Miking-issued ones), CODs, personal checks, money orders, or international credit cards from countries not listed above.

Gift Cards

Miking accepts American Express, MasterCard, and Visa Gift Cards. Please note that all purchases made with a Miking Gift Card are final sales and cannot be refunded.

International Credit Cards

If using an international credit card, the shipping address must be located in the U.S.A. or one of the eligible countries listed above. We do not ship to P.O. boxes; we only ship to valid street addresses. Please ensure that your billing name and address match the credit card used for payment, except for international cards.

Miking reserves the right to cancel any order that does not meet these security requirements.

Refund Policy

All refunds are subject to a 5.9% + $0.30 per transaction fee as required by Shopify Pay. Please refer to Shopify's refund policy at the provided link for more details. You can see the transaction fees and the percentage breakdown here in the Shopify Payments info.

By purchasing miking.us, you acknowledge and accept these refund terms.

For any further inquiries regarding payments or refunds, please contact our support team at info@miking.us.

Last Rev: April 1st, 2025

Personalized Service, Wherever You Are

Contact our experts:

Experience the same care and attention you'd expect from a luxury boutique, from the comfort of your home.

To arrange your private appointment:

Email us at info@miking.us

Call at (786) 513.9800 or WhatsApp: +51 987.590.454
VIRTUAL APPOINTMENT

Frequently asked questions
What does the Miking warranty cover?

We offer a 12-month warranty that covers manufacturing defects in materials or craftsmanship. This includes issues like loose stones, defective clasps, faulty settings, or diffuser jewelry components.
What items are included in the warranty?
  • Fine Jewelry crafted from Gold, Platinum
  • Stainless Steel, Fashion Jewelry, Silver with CZ (6 months)
  • Aromatherapy Jewelry Components (3 months)
  • Essentials Oils does not apply.
What’s not covered under the warranty?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our warranty does not cover:

  • Damage due to accidents, improper use, or unauthorized repairs
  • Normal wear and tear (scratches, fading, discoloration)
  • Loss or theft of items
  • Damage from exposure to chemicals, water, or impacts
How do I request a repair or warranty service?

Simply contact us by email at info@miking.us or call +1 (786) 513-9800. Please provide:

  • Your order number
  • A detailed description of the issue
  • Photos if possible

We will guide you through shipping instructions and the repair process.
Can I send in jewelry purchased elsewhere for repairs?

Yes, we provide expert repairs and maintenance for select non-Miking jewelry. Contact us for eligibility and pricing details.
How long do repairs take?

Repair times vary based on the complexity of the service. Most standard repairs are completed within 14–30 business days, plus shipping time.
Do you offer worldwide repair services?

Yes, we proudly serve customers around the globe. We provide shipping instructions and full support for international warranty claims and repairs.
How do I care for my jewelry to avoid damage?
  • Store pieces separately to prevent scratches
  • Avoid exposure to harsh chemicals or water
  • Use essential oils only on designated diffuser beads
  • Schedule professional cleanings and inspections annually