SHIPPING & RETURNS
Shipping Policy
The time we need to prepare an order for shipping varies.
Estimated shipping times
North America: 1-2 business days after payment is confirm
International : 3-5 business days after payment is confirm as we need to make all the proper customs documentation.
Estimated Delivery Time
- Standard Shipping orders over US$ 75.00 USD 5-7 business days FREE
- Standard Shipping orders under US$ 75.00 USD 5-7 business days $7.95 USD
- Express Shipping* 2-3 business days US$ 20.00 USD
- Overnight Shipping*1-2 business days US$ 50.00 USD
Customs and import taxes
Customers are responsible for any customs and import taxes that may apply. Miking not responsible for delays due to customs. However we will help you with any documentation you need to be able to import the products into your country, please only contact info@miking.us our phone line chat or whatsapp and a internationalcustomer relations specialist will help you. We are here to serve you!
Return & Exchange Policy
1. You can return & exchange all or part of your order within 14 calendar days (two weeks) from the date of receipt.
2. Contact us at info@miking.us and we will send you a the return form then send us the unused products in their original packaging, along with the return form.
3. Miking does not includes a prepaid mailing label to be attached to the outside of your return package before depositing it at a post office as we are not paying for the return.
4. For hygiene and safety reasons, sealed products that have been opened are not eligible for reimbursement it includes Aromatherapy and Perfume items.
5 If the conditions name at (2.) are met, you will receive a credit for the returned products.
6. We will not credit or refund the delivery costs that you originally incurred (except in some cases as damaged products arrived due by carrier).